Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund. All refunds after 30 days are determined on an individual basis. If a refund is given, a receipt of purchase would be needed, and your return must be unused and in the same condition that you received it.

For more information regarding refunds contact customer support


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:

Shipping returns

To return your product, you should mail your product to: 9 Soundview Lane, Port Washington, NY 11050. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help? Contact customer support for questions related to refunds and returns.